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Account restore failed: Exceeded max filesystem nodes while making permissions safe at /usr/local/cpanel/Cpanel/Archive/Utils.pm line 66. Symptoms A restore fails with the following error in the logs: Failed to extract the...

Account transfer or backup results in: The system failed to read up to 64 KB from a file handle because of an error: Is a directory Symptoms When running an account backup or transferring an account to a new server using...

Backup restore stalls when running AutoDomains script Symptoms When performing a backup restore via pkgacct or the "Transfer or Restore a cPanel...

How does cPanel determine if a backup failed? Question How does cPanel determine if a backup failed? Answer cPanel analyzes the...

JetBackup 5 fails to install :: your CPU is missing AVX instruction set flag Symptoms When attempting to install the Jetbackup software the installation does not complete....

JetBackup fails to backup account: API failure: No key with the ID "$keyid" exists. Symptoms JetBackup fails to backup an account completely, and an error similar to the...

Restoring a backup in-place results in duplicate Mailman data Symptoms After restoring a full account backup in-place using tools like the "Transfer or...

Restoring a backup with a new username retains the old database prefix Symptoms After restoring a backup using /scripts/restorepkg --newuser, the databases for...

Unable to restore terminated accounts with staged WP Squared domains Symptoms Attempting to restore a backup of a terminated account on WP Squared returns a...

whmapi1 backup_destination_validate always validates true Symptoms The whmapi1 backup_destination_validate call always returns true (valid)...

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