Symptoms
A restore fails with the following error in the logs:
Failed to extract the archive at “/home/cpmove-user.tar.gz”: Exceeded max filesystem nodes while making permissions safe at /usr/local/cpanel/Cpanel/Archive/Utils.pm line 66.
Failed: Account Restore Failed: “Failed to extract the archive at “/home/cpmove-user.tar.gz”: Exceeded max filesystem nodes while making permissions safe at /usr/local/cpanel/Cpanel/Archive/Utils.pm line 66. ”
Description
The restore process has an upper limit on the number of files within an archive it can extract. Archives that exceed 2 Million individual files can be restored by a different process.
Workaround
The account can be restored by skipping the home directory, which contains the majority of the account's files, and syncing them manually from the extracted backup archive.
- Access the server via SSH as the root user
- Perform a restore of the account using "restorepkg" and skipping the home directory:
/scripts/restorepkg --disable Homedir /path/to/cpmove-user.tar.gz
- When the account restore has been completed, it will be without the contents of the home directory. Extract the "homedir" from the backup archive according to the instructions here:
How to manually locate and extract a file or directory from a cPanel backup - You can sync the contents of the homedir folder into the account manually by using the rsync tool.
